Operations Analyst

Job ID:  36762
Location:  TORONTO (CAN)


Who we are​:

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 2400 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations, and utilities, across the world. ​

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. 

You’ll be part of one global team where you can learn fast and stay true to yourself. ​


The team​:


The operations domain team aims to deliver the expertise which helps Murex customers in the region, providing a range of services, including support, training, evolution of the platform, and the implementation of new modules.

The modules and processes in the scope of the Operations domain team relate to the back-office activities of our clients, such as transaction lifecycle, legal documentation (SWIFT, paper format), settlement, and collateral management, among others.


What you’ll do​:


As a junior operations technical analyst in the Murex Toronto office Operations team, you will work closely with our clients which are major banks, hedge funds, asset managers, insurance companies, corporate and other players in the capital markets. Your responsibilities will include: 

  • Advising on Murex best practices in the organizational modelling in MX.3, transaction lifecycle management, confirmation and matching of transactions, settlements, and position management

  • Contributing to client-site MX.3 implementations during the requirements gathering, design, build, test and deployment phases by participating in workshops, preparing documentation, configuring client requirements and performing quality assurance tests. 

  • Providing client support including managing open issues and supporting upgrade activities 

  • Communicating development needs to the Murex product development team 

  • Providing internal and external training 

In addition to the above, you may also participate as a functional expert in the sales process. 


Who you are​:

  • Recent graduate or 1 to 3 years of experience in the technology or banking industry

  • Strong academic background in business, finance, engineering or technology 

  • Knowledge of Unix/Linux operating system, SQL, and basic programming is a plus 

  • Familiarity with the trade lifecycle of financial products 

  • Fluent written & oral English is necessary; fluency in another language is a plus 


  • Excellent communication (both verbal and written) and presentation skills.  

  • Ability to identify trends and recommend a course of action to resolve/improve/enhance usage of our solution 

  • Management of complex client relationships 

  • Ability to prioritize and multi-task in a fast-paced environment 

  • Ability to listen to client requirements, seek to understand their business, and translate them into an application and operational requirements 

  • Is self-motivated and a team player 

  • Has a strong interest in financial markets 

  • Ability to travel 


Why should you join us:

  • Join a global market leader with a strong people-first focus

  • Be part of a diverse and inclusive team

  • Work in an agile environment where you can collaborate with global teams from various expertise

  • Opportunity to travel the world!