CEM Consultant

Job ID:  38088
Location:  SINGAPORE (SGP)

Murex is a global fintech leader in trading, risk management, and processing solutions for capital markets. Operating from our 18 offices, 2400 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. 

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.  You’ll be part of one global team where you can learn fast and stay true to yourself. 

Reporting directly to the Configuration & Environment Management team leader, you will be in charge of deploying, configuring and managing Murex Software for projects, including upgrading and migrating customer databases. You will also provide related consultancy and support for Murex Clients.

 

Key Responsibilities:

 

Your main responsibilities, part of an international context and in collaboration with internal delivery teams will be:

 

  1. Environment deployment and Management Operations

 

  • Deploy and manage Murex Software needed for Murex client’s projects using Murex tools and scripts
  • Perform basic smoke tests before delivering the needed products
  • Act as first-level support for already deployed Murex products, re-directing and following the issues with the corresponding support teams

 

  1. Configuration Management

 

  • Use Murex configuration management tools to import/export configuration items and analyze related issues
  • Apply the configuration management methodologies 

 

  1. Conversion of a customer database

 

  • Perform database sanitization and purging procedures
  • Migration sequence execution and stabilization
  • Reconciliation mismatch production
  • Follow up on migration defects

 

  1. Setting Methodologies and Procedures

 

  • Contribute to creating the environment and configuration management methodologies, conversion processes, communication workflows and needed templates and documentations
  • Customize and document the installation and the conversion/upgrade procedures
  • Deliver needed training and best practices for Murex Clients and project teams
  • Manage internal streams: contribute to creating tools, measure related KPIs and analyze potential issues

 

 

Role Evolution:

 

After few years of experience within the team, a configuration and environment analyst could evolve towards a technical stream lead role, managing several projects internally and at client site, providing the needed consultancy and best practices related to environment and configuration management and conversion processes  

Qualifications & Experience:

 

The retained candidate will demonstrate:

 

  • Bachelor’s Degree in Computer Science Engineering or Information Technology Engineering (or related discipline)
  • 2 to 5 years of experience in the IT or engineering filed
  • Knowledge in technical machines specifications
  • Knowledge in XML manipulation
  • Knowledge in UNIX Operation
  • Knowledge in RDMS Operation
  • Knowledge in Microsoft Office Tools (Excel, PowerPoint, MS Projects, Visio…)
  • English is mandatory, French is appreciated

 

A real plus:

  • Understanding of Financial market
  • Knowledge on DevOps
  • Knowledge on DevSecOps
  • Technical writing

 

 

Person specification:

 

  • Good interpersonal skills and problems solving capabilities
  • Delivery driven – goes the extra mile to get things done
  • Client-oriented
  • Flexible, engaging, and professional
  • Eager to learn and develop the skills
  • Able to work independently while also demonstrating excellent team-working skills
  • Able to work in a multicultural environment