VIE - Technical Consultant - PAC (24 months)
Murex is a global fintech leader in trading, risk management, and processing solutions for capital markets. Operating from our 19 offices, 2,500 Murexians from over 60 different nationalities ensure the development, implementation, and support of the MX.3 platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.
You’ll be part of one global team where you can learn fast and stay true to yourself
Missions:
Solution delivery
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Design the solution in accordance with the Solution guidebook and/or PAC lead guidelines
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Build the solution in accordance with the provided design and methodology
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Deliver a robust technical solution that answers client requirements
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Ensure maintainability, scalability and testability
In the context of a project,
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Responsible for part of the stream backlog of user requirements and its quality
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Contribute to the definition of the test coverage on the assigned perimeter and is responsible of its execution
Key project deliverables
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Infrastructure – Support client & SI teams on deliverables & project cases
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Application deployment – Support client & SI teams on deliverables & project cases
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NF testing - NF test execution & NF test report (incl. Maintenance performance)
Production support
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Incident management – Case analysis & resolution
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Service requests – Case analysis & resolution
Stream execution
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First point of contact on her/his scope (support specific), Contribute to the assessment of the effort required by a task and whether it can be delivered within the expected timelines
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Track issues and deliver (configuration, binary fixes) as agreed with the client, considering CET and product division constraints
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Push for Product factory fixes (defects) and follow CBR with the Product champions
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Identify and raise potential instance quality gap to ensure Integrated Platform sustainability and scalability
Knowledge sharing
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Support, educate and handover solution the client and SI teams to facilitate their ramp-up
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Digitalize production specific knowledge on PAC stream perimeter to the CET and Techteam
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Contribute to capitalization based on client knowledge and acquired expertise (business and technical)
Contribution to client/SI relationship development
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Become a trusted advisor to the client and the SI
Profile :
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Master Degree in Engineering
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User orientation: priorities on what should be worked on first to satisfy her/his clients
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Understands the usage, feedback and needs of the customer on her/his scope
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Rigor, precision, spirit of analysis and synthesis
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Excellent written and oral communication
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Quality reporting to management, sense of customer relationship
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Strong problem-solving skills and attention to details
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Autonomy, ability to work independently
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High sense of teamwork and cross group collaboration
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English and French
Duration: 24 months